Objectives

The objectives of this training are to help participants acquire:

• Knowledge of the reflexes and attitudes to adopt in order to strengthen their ability to manage the unexpected,
• The means to effectively and methodically manage a crisis in order to limit its consequences,
• The ability to prepare for the operational implementation of a crisis management team.

Program

General principles

• Crisis management and emergency management
• Definition of a Crisis Management Structure
• Notion of immediacy

Decision-making body: crisis management team

• Composition, competencies
• Alert scheme
• Organization, coordination, capitalization
• Building operational responses to a crisis
• Monitoring and weak signals

Tools and methods

• Logbooks (incident logs)
• Crisis Management Procedures
• Crisis kit and reflex sheets

Practical case: crisis simulation

• Exercise to simulate the Crisis Management Team based on a scenario specially developed to adapt to your business issues and professional environment.
• Material and Human Resources
• Information Policy: Internal and External Communication
• Degraded Mode
• Crisis Exit
• Lessons Learned (Feedbacks)

This training is offered on the basis of a multidisciplinary approach to Crisis Management and is structured around concrete and real examples.

Information request